A bizbritain advisor gets in touch the same working day you send us your details. If you haven't heard from us, it's usually one of the reasons below, and you can always call us directly on 0800 870 8739.
Things to check
- Your spam or junk folder, for our emails.
- Missed calls or messages on the mobile number you gave us.
- Whether you finished registering with the scheme. After our enquiry form or eligibility check, the next step is your registration and initial application on the Start Up Loans website. If you didn't finish it, pick up where you left off on our continue your application page.
Contact us
Call 0800 870 8739. It's free from UK landlines and mobiles.
- Monday to Friday, 9am to 6pm
- Saturday, 10am to 2pm
You can also book a support call at a time that suits you.
Already working with an advisor?
Contact them directly using the details in their emails, or call the number above and we'll put you through.
Last reviewed: 8 October 2026