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Help Start Up Loans · Mentoring and support What mentoring and support do I get after my loan?
Help guide · Start Up Loans · Mentoring and support 2 mins read

What mentoring and support do I get after my loan?

Every Start Up Loan comes with 12 months of free support once your loan is paid out. That includes up to four hours of one-to-one time with a mentor, plus online tools, webinars and discounts on business products and...

Every Start Up Loan comes with 12 months of free support once your loan is paid out. That includes up to four hours of one-to-one time with a mentor, plus online tools, webinars and discounts on business products and services.

One-to-one mentoring

  • Up to four hours with an experienced mentor during your first 12 months.
  • By phone, video, email or in person, as you agree with your mentor. In-person meetings aren't guaranteed.
  • Optional, but worth it. You don't have to take it up, but it's free and many founders find it valuable.

A mentor helps you think through plans and decisions. They don't run your business, and they can't give debt advice.

Online tools and events

The scheme's mentoring service, run by Newable with UMi, includes:

  • UMi Sat Nav, an online platform of business tools and resources, available any time
  • live and on-demand webinars on running and growing a business

You can log in once your loan has been paid out.

Start Up Loans Rewards

A 12-month programme of discounts on business products and services, from software and payments to fuel cards and office supplies.

When it starts

Your support begins once your loan is paid out. See When and how will I receive the money?.

Last reviewed: 8 October 2026

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